Plans
Simple plans that grow with you
Every feature is free while we're in early access. We'll give you plenty of notice before any paid plan starts.
Early access
Free
while in early access
Everything you need to run a service desk today.
- Unlimited tickets and agents
- SLA tracking per priority
- Teams, categories and custom fields
- Self-service help portal
- Knowledge base
- Dashboard and CSV export
- Email notifications
- AI assistant: triage, reply drafts, summaries, translation and instant answers
Enterprise
Contact us
tailored to your organization
For organizations with security, compliance or scale requirements.
- Everything in Early access
- Single sign-on (on the roadmap)
- Dedicated database and data residency (on the roadmap)
- Help migrating from your current tool
- A named contact for onboarding
Questions
How does the AI handle our data?
Ticket or article text is sent to Anthropic's Claude model only when an AI feature runs, for example when a ticket is analyzed or a reply is drafted. Admins can switch AI off, set a daily limit and see usage in Settings.
Do I need a credit card?
No. Create a workspace with your work email and start straight away.
What happens when early access ends?
We'll email every admin well before any change, with the new plans and prices. Nothing is charged without your agreement.
Can I export my data?
Yes. Admins and agents can export every ticket to CSV at any time from the dashboard or settings.
Is there a limit on users?
Not during early access. Invite as many agents and requesters as you need.